Event Kaboodles

General

Who are we and what do we do?

We are Event Kaboodles LLC, a micro-business serving the Bay Area that rents event equipment for your backyard events and beyond.

Where are we and how far we go?

We are in Fremont, CA, the happiest city in America, as per the 2025 WalletHub study. We serve pretty much all of the Bay Area, including the East Bay and Tri-Valley.

What we don't do (yet) ?

Believe us, we want to do decor, catering, DJ, bouncy house, interiors, remodelling, run a state, but at this time we are limited to event equipment rentals like chairs, tables, etc.

Is this FAQ Event Equipment Bible?

We wish it were, but we strive to keep it updated and enhance it as soon as we find something missing. So, apologies if you don't find the information you are looking for. Shoot us an email at FAQ@eventkaboodles.com or call us at (510)-827-0673 with your feedback and suggestions.

What really is Event Kaboodle?

Think of Event Kaboodles as a Box of all, or most of your event equipment stored at one common place, which you take, use it and return it to use again for your next event. Kaboodles is that Box or storage location that you can select and rent out items from that you need for your event.

What all Event Equipment items does a Kaboodle have?

A Kaboodles typically has event items like Standard Folding Chairs, Folding Tables, Kids Chairs and Tables, Wedding Chairs and Tables, Pop-up Tents, Electric Patio Heaters, Backdrop and much more for rent. All this event equipment is portable, easy and convenient to haul into your car/truck for your event needs.

Is a Kaboodle Open and accessible at all times?

We may very well one day, but at this time, Fremont Kaboodle observes certain timings. We are operational from 8:00 am until 7:00 pm daily unless otherwise notified.

How do you contact a live person at Event Kaboodles?

Fremont Kaboodles - Everyday 8:00 am to 7:00 pm, Email: contactus@eventkaboodles.com, Phone No: (510)-827-0673

Communication & Support

What is our email and Phone No. to contact?

Email: contactus@eventkaboodles.com, Phone No: (510)-827-0673

What is our preferred communication method?

We work hard on our online ordering system to ensure you don't have to talk to us, but if needed, we are there to listen and help. Call us at (510)-827-0673.

What are the calling hours and days?

Every day, 8:00 am to 7:00 pm, except when we cannot attend (yes, sometimes we need a break!).

How do we at Event Kaboodles reach out to you (our customer)?

We like emails for sharing order status updates and progress. We don't like calling, but if we do, it would be for some urgent reason.

Orders

Can i place order by calling?

Phone order is a thing of the past. Instead, just go to www.eventkaboodles.com and order online. It is really that simple and quick!

Is there any advantage of ordering through my account vs ordering as guest at Eventkaboodles.com ?

Ordering from your account is much faster as it automatically uses stored details to quickly place your order. Plus, ordering through your account may give you some discounts or offers that you may not get when ordering as a guest.

How complex is to place order online?

Step 1: Select your Kaboodle (Fremont at this time) along with the event date and duration (in case the event is multi-day). Also, select if you want to self-pick-up/drop off or need delivery.

Step 2: Choose the items you want to rent and add them to your cart.

Step 3: Go to the cart and fill out details as needed.

Step 4: Confirm card details and accept card Authorisation.

Step 5: Place order

Explain complete ordering workflow

For Self Pick-up & Drop-off: Place Order -> Order Placed -> Order Confirmed -> Preparing the Order -> Order Ready for self Pick-up -> Order Picked-up -> Order Ready for self Drop-off -> Order Self Dropped-off -> Order Complete For Order Delivery: Place Order -> Order Placed -> Order Confirmed -> Preparing the Order -> Order Ready for Drop-off -> Order Dropped-off --> Order Ready for Pick-up --> Order Picked-up --> Order Complete.

How do you know your order is confirmed

You would receive an email from eventkaboodles.com about the order status changing from Placed to Confirmed.

Can you cancel your order after placing it?

Coming soon

What if you change your mind after placing and order

Coming soon

When is an order completed?

Coming soon

Can I place order way ahead in time

Coming soon

How can i order on behalf of someone else or for someone else

Coming soon

I am at Kaboodle and need to rent somethings more, can i do it there?

Coming soon

Self Pick-up & Drop-off Orders

What is Self Pick-up & Drop and how does it work?

Coming soon

Can i send someone else to self pick-up from a Kaboodle?

Coming soon

Can i send someone else to self drop to a Kaboodle?

Coming soon

Can i pick-up from one kaboodle and drop-off to another or vice-versa?

Coming soon

I am ready to self Pick-up, when can i come to my selected kaboodle?

Coming soon

I am arriving earlier than my pick-up window to self Pick-up, can i still pick-up my order?

Coming soon

I am running late to self Pick-up, can i still pick-up my order?

Coming soon

I am arriving earlier than my Drop-off window to drop-off, can i still drop-off my order?

Coming soon

I am runnig late to self Drop-off, will i be charged for late drop-off?

Coming soon

Delivery Orders

What is Delivery order and how does it work?

Coming soon

How is delivery fee calculated?

Coming soon

What is curb-side delivery exactly?

Coming soon

What is backyard delivery exactly?

Coming soon

When will my order arrive at the drop-off serivce location?

Coming soon

What preparation should i do to receive my order?

Coming soon

Can i change delivery location after placing order?

Coming soon

Can I order for delivery at one location and pick-up from another?

Coming soon

I am not at delivery location? Can the order items be still picked up?

Coming soon

I am not ready for order pick-up at location. Can i move pick-up window to later time?

Coming soon

I am ready for order pick-up at location earlier than scheduled window. Can the ordered items be picked-up sooner than scheduled?

Coming soon

I missed to put together all ordered items at agreed upon place. Is this a problem?

Coming soon

I did not select drop-off and pick-up from backyard service. Can the ordered items be picked up from backyard now?

Coming soon

I did not select drop-off and pick-up from backyard service. Can I add the service later?

Coming soon

Is there any modification fee?

Coming soon

Modification/Cancellation

What is order modification process exactly?

Coming soon

What are the modification rules to remember?

Coming soon

What is order cancellation process exactly?

Coming soon

Is there any cancellation fee?

Coming soon

What are the cancellation rules to remember?

Coming soon

Can i go back to original order after modification or cancellation?

Coming soon

How do i modify or cancel my order if ordered as guest?

Coming soon

When will my money get refunded if i am owed one and how?

Coming soon

Transactions & Authorizations

What do i need to know about transaction with online order at Eventkaboodles.com

Coming soon

What payment options are available?

Coming soon

What is Authorization ?

Coming soon

How eventkaboodles make use of Authorization ?

Coming soon

Account creation and Benefits

Why do i create account on Eventkaboodles.com

Coming soon

Can i create my account after ordering as a guest?

Coming soon

Services

What services do you provide apart from event equipment rentals

Coming soon

What is delivery service?

Coming soon

What is curb-side delivery service?

Coming soon

What is backyard drop-off and pick-up service?

Coming soon

What is set-up and teardown service

Coming soon

Care Instruction

Who is responsible for cleaning any rental items ordered?

Coming soon

How to determine the condition of an item being rented?

Coming soon

What if an item being rented is found to be damaged or non-working condition?

Coming soon

Where can i find care instructions for any given item being rented ?

Coming soon

Lost and Damage

What is a lost item?

Coming soon

What is a damaged item?

Coming soon

Can i replace a lost or damaged item with similar item that i already have?

Coming soon

Can i fix damaged item by myself and return it?

Coming soon

What is the cost compensated for a lost item? How is it calculated?

Coming soon

What is the cost compensated for a damaged item? How is it calculated?

Coming soon

What happens when an item is never returned?

Coming soon

Charges & Fee

Are there any other charges than rental charges?

Coming soon

How is sales/use tax calculated?

Coming soon

Are there taxes on top of delivery fee

Coming soon

Are there taxes on top of backyard and set-up/tear-down services?

Coming soon

What tax rate is used for self pick-up and drop from a kaboodle?

Coming soon

Frequently Asked Questions

General

Communication & Support

Orders

Self Pick-up & Drop-off Orders

Delivery Orders

Modification/Cancellation

Transactions & Authorizations

Account creation and Benefits

Services

Care Instruction

Lost and Damage

Charges & Fee

Why People Like us!

Shop Info

Account

Contact

Frequently Asked Questions

Browse Topics

General

Communication & Support

Orders

Self Pick-up & Drop-off Orders

Delivery Orders

Modification/Cancellation

Transactions & Authorizations

Account creation and Benefits

Services

Care Instruction

Lost and Damage

Charges & Fee

Why People Like us!

Shop Info

Account

Contact